Why do mosquitoes bite us?

Blood is a requirement for their egg reproduction, they can only synthesise a particular protein from human blood, which is why only female mozzies bite us.

Is incognito organic?

Yes, we have full organic certification from Ecocert for the Java citronella and even the alcohol is made from organic grain.

Should you use incognito during the day?

The Dengue and Yellow Fever carrying mosquito Aedes aegypti is active during the day so yes, definitely apply incognito to protect yourself!

Is incognito safe for children?

Provided a patch test is done and there is no irritation, incognito is perfectly safe for shielding young ones from a very early age. It can also be applied to their clothes, cot, prams etc.

How frequently do I apply incognito?

Because everybody’s body chemistry is different, the frequency of re-application is up to you. Personally, I’d rather have too much on rather than too little. Unlike chemicals, incognito is non-toxic so it can be used as often as you like. Always apply before going out and reapply after swimming.

Is DEET really that dangerous?

Yes, people have been documented as dying from using DEET (chemical name N,N-diethyl-3-methylbenzamide, former nomenclature N,N-diethyl-m-toluamide-), mainly children. The Environmental Protection Agency (EPA) has documented many cases of DEET users experiencing fainting, nausea, vomiting, headaches and seizures! Only use DEET as a last resort and if this is the case, a 50% concentration will suffice as there is no added benefit to higher concentrations; just increased risk of an adverse reaction. DEET ‘melts’ plastics and synthetic fibres, so it is not good for your skin. Indeed, there are numerous instances of skin scarring when using this neuro toxin especially for women and children over prolonged periods.

DEET should never be used on children as their DNA is more susceptible to mutation whilst growing and their skin is more sensitive.

Many holidaymakers mistakenly attribute DEET poisoning symptoms for those of food poisoning!

Why is there a woman dancing on the incognito bottle?

Because she is totally free to enjoy herself having safeguarded her body with incognito!

Why doesn’t incognito evaporate?

incognito is fitted with a sophisticated double valve cap that prevents any loss of fluid. It’s a similar mechanism to your heart, which is also fitted with double valves, hence it is VERY reliable! This sealed environment means that incognito rarely escapes from the bottle.

How much do I need?

One bottle lasts one adult one week when there are many mosquitoes around

How big is the bottle?

Each bottle contains a generous 100ml and is approximately 15.5cm high and 4cm in diameter.

Why is the bottle black?

incognito is in a stylish yet very functional black bottle. The black bottle also has a practical purpose as it prevents UV light from breaking down the potent molecules inside. The bottle is also recyclable.

How long does it last?

It has a shelf life of at least 3 years and can be stored for at least another 3 months after the Best Before date i.e. the current batch of BB 10/10/2010 will be effective until at least the beginning of 2011.

Why is incognito dissolved in alcohol?

Citronella does not dissolve easily in water. Furthermore, incognito is applied a lot more effectually to the skin, as the alcohol evaporates instantly. A cool feeling!

Do you trade fairly?

Yes we trade fairly with everyone. We commission small co-operatives and family businesses to manufacture incognito and our other products. We do not believe in dictating to them what they must do with the fair price we pay them. We are committed to working in a spirit of cooperation.

When could I expect my order to arrive?

You can expect your order to arrive within a week of placing your order online if you are living in the UK and please allow a few days longer if you live outside the UK. We always prioritize deliveries and we will get your order to you as soon as we possibly can and usually dispatch within 48 hours.

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